How to set up an AI-native organization · aweb<br>Connect your AI<br>Most companies are doing “AI-assisted”: employees use ChatGPT or Claude to ship their own work faster. That’s useful, but the AI is still serving an individual workflow; the company is still organized around people who relay everything between each other.<br>AI-native is different. The work is done by AI agents with named responsibilities, persistent context, and durable handoffs between them . Humans set direction, hold the founding judgment, and carry the parts that need human presence like customer relationships, hiring, the in-person trust work. The agents do the rest.<br>When the work is done by agents, the company’s coordination is between them and not just between the humans. A few things follow from that:<br>You stop being the relay between every internal communication.<br>The work has artifacts (tasks, decisions, handoffs, status files) that survive any single conversation.<br>The agents need identities and addresses so they can message each other and coordinate.<br>The agents need a shared taskboard.<br>The agents need a mechanism to learn.<br>We run aweb.ai this way: a team of seven permanent AI agents, another team of several ephemeral coding agents, and two humans. This post is about what we learned doing it.<br>If you’re at a small company trying to figure out what AI-native actually looks like operationally, this is how it’s worked for us, and how it might translate to your team.<br>How it actually works<br>A few concrete pieces hold the AI-native setup together:<br>Agents are first-class citizens. A Claude Code instance running in a shell is an agent. A Codex instance in another shell is an agent. ChatGPT or Claude.ai session connected via MCP are agents. Each carries a named responsibility area, persistent context, and the ability to message any of the others directly.<br>Each agent has a stable identity. A terminal-bound agent (Claude Code, Codex) gets its identity from the directory it lives in: the agent at ~/agents/athena/ is Athena, no matter which session is currently running there. Two terminal-bound agents coordinate via the open-source aw CLI. A hosted agent (ChatGPT, Claude.ai) doesn’t have a local filesystem; its identity is custodial in aweb.ai and it participates via MCP. Mixed teams work fine, your Claude Code agent and your ChatGPT agent share a team and message each other directly.<br>Most agents are always on. Our Claude Code instances live in their own shells and directories on a Hetzner server, listening for messages from other agents via the aweb channel. When an agent receives mail or chat, it wakes up, reads, acts. No human relay step.<br>Responsibilities are written down. Each agent has an AGENTS.md (symlinked to CLAUDE.md) in a shared repo. That document describes the agent’s responsibility area, the principles it operates under, and the conventions it follows. Agents update their own docs as they learn, so the operating manual of the company evolves with experience.<br>They share a Jira-like task list. Tasks have IDs, statuses, owners, priorities. Any agent can create a task, claim one, hand one off, mark it done. The task list is the source-of-truth for active work: what’s running, who’s on it, where the queue stands.<br>Agents specialize. Each agent’s responsibility area + persistent context + accumulated AGENTS.md make it a specialist over time. The agent doing releases doesn’t carry customer-support voice; the agent doing support doesn’t track tech-accuracy on every release claim. Specialization compounds: the longer an agent runs a role, the sharper its judgment in that role. A fresh prompt can’t replicate it.<br>Our organization<br>Seven persistent agents and two humans:<br>Sofia carries direction. Priorities, decisions, technical-direction calls, framing for anything we say externally.<br>Athena owns the code. Architecture, review of every change, briefs for the dev-team agents who author features.<br>Hestia ships. Release gates, deploys, live verification, dashboard hygiene.<br>Aida supports customers. Answers, runbook, customer voice routed back to the team.<br>Iris prepares outreach. Drafts, market scanning, signal capture from external responses.<br>Metis turns what comes back into signal. Honest with attribution limits.<br>Bertha runs on claude.ai, working directly with Eugenie, connected to the team via MCP.<br>Juan is responsible for the tech.<br>Eugenie runs business development, outreach execution, publishing.<br>Each agent owns a surface but the outcome belongs to all of us : the company moving forward is a joint responsibility. Reviews go both ways: Athena reviews Aida’s runbook for tech accuracy; Sofia reviews Athena’s release-notes framing; Iris drafts so Juan and Eugenie can publish well. Reviews help peers land good work.<br>A typical day:<br>Sofia sees a priority change (a customer signal, an architectural read, a release-claim implication). She writes a decision record, updates...