Project site: https://latticekb.github.io Github repo: https://github.com/LatticeKB/LatticeKB.github.ioA small web app I threw together while working in an IT service desk role as a personal knowledge base. Sharing it here in case it’s useful to others in similar roles, or anywhere else this kind of thing might help.A lot of orgs have shared knowledge bases, but in practice they’re often outdated, incomplete, or hard to search. What I noticed instead was a lot of knowledge silo s; everyone keeping their own notes in Word docs, text files bookmarks, etc.This was basically built to act as my own personal Google. I could curate a corpus of the issues I ran into most often and quickly reference them while handling tickets.I’ll admit it’s not the most efficient or polished approach, partly because it was designed around a few technical limitations at the time, but it ended up being genuinely useful for day-to-day support work.Hopefully some of you will be able to find this useful but also would be interested hearing any feedback.