My GitHub Account Was Unexpectedly Suspended

uneven94341 pts0 comments

[Partial Resolved] Statement and Update on the Unexplained Suspension of My GitHub Account @lyc8503简体中文 / [English]<br>Home<br>About<br>Writing<br>Category<br>Friends<br>Search

Previous post Next post Back to top Share post

1. Timeline1.1. 2026/04/03 11:11 UTC+8<br>1.2. Account Status Abnormal: 2026/04/03 11:15 UTC+8<br>1.3. 2026/04/03 19:48 UTC+8<br>1.4. 2026/04/03 20:04 UTC+8<br>1.5. 2026/04/04 19:35 UTC+8<br>1.6. 2026/04/05 15:15 UTC+8<br>1.7. 2026/04/12 17:10 UTC+8<br>1.8. 2026/04/20 00:02 UTC+8<br>1.9. Account Login Restored: 2026/04/24 07:15 UTC+8<br>1.10. 2026/04/24 08:03 UTC+8<br>1.11. 2026/04/25 21:51 UTC+8<br>1.12. 2026/05/01 00:20 UTC+8

2. Impact and Future Plans

This article is currently an experimental machine translation and may contain errors. If anything is unclear, please refer to the original Chinese version. I am continuously working to improve the translation.

2026/04/24 Update : After nearly 20 days of waiting, my account has finally been restored—login is back, but Actions remain unavailable. I’ve also come up with a potentially viable migration plan; stay tuned for my upcoming blog post about Git.<br>Long story short: my GitHub account @lyc8503 was suspended by GitHub without any prior notice or explanation. All public repositories, my profile page, and GitHub Pages are currently inaccessible, returning 404s. I myself cannot log in or access any data.<br>Since many people have been reaching out via email and other channels asking what’s going on, I’m writing this blog post to clarify the situation. Additionally, my original homepage at www.lyc8503.net, which was hosted on GitHub Pages, is now 302-redirected here. Don’t worry—I haven’t vanished. I’m actively working on resolving this.<br>To the best of my knowledge, I haven’t violated any GitHub ToS, and as of now (2026/04/05), I haven’t received any notification emails from GitHub. I strongly suspect this is a false positive from GitHub’s internal systems. I’ve already filed a support ticket requesting account restoration, but the response time remains unknown.<br>I’ve heard that GitHub’s response time for free accounts can be extremely slow—sometimes over a week, or even up to one or two months. If you work at GitHub/Microsoft, have access to internal feedback channels, or hold a GitHub Pro/Enterprise subscription with Standard/Premium Support access and are willing to help me recover my account, please contact me at me@lyc8503.net. My ticket ID is #4243072.<br>Timeline<br>2026/04/03 11:11 UTC+8<br>My student email suddenly received 4 emails from [email protected], with the following content:

I did apply for the GitHub Education Student Developer Pack in 2022 and again in 2024, using legitimate student credentials that were approved at the time. Those benefits have long expired. I have no idea why GitHub is sending me these emails years later, so I ignored them.<br>Account Status Abnormal: 2026/04/03 11:15 UTC+8<br>Just four minutes after receiving those confusing emails, my monitoring system alerted me that my GitHub Pages site was returning 404s—my account was likely already compromised. However, I was at work and didn’t notice the alert.

2026/04/03 19:48 UTC+8<br>On my subway commute home, someone messaged me asking why my repositories were unreachable.<br>I checked my phone and found my GitHub account had been logged out. After re-entering my credentials, I was greeted with a suspension notice—no further actions allowed.

I immediately checked my inbox—besides the mysterious emails from earlier, GitHub had sent nothing else. No warning, no explanation—just silent termination of my account and repositories.<br>I clicked the “Contact Support” button. After entering my email and receiving a verification code, the system told me my account was flagged and I must verify a phone number to proceed. However, GitHub’s SMS service doesn’t support Chinese mainland (+86) or Hong Kong (+852) numbers. My primary phone couldn’t pass verification.

2026/04/03 20:04 UTC+8<br>Fortunately, I happened to have my UK (+44) backup SIM with me. I used it to complete SMS verification and finally submitted a support ticket, stating I had no idea why I was suspended and requesting a review and reinstatement.<br>After submission, I received a confirmation email from GitHub Support: [GitHub Support] Confirmation - Request Received (#4243072).<br>2026/04/04 19:35 UTC+8<br>Still no response after 24 hours. Due to the suspension, downstream projects relying on my repositories started failing. More and more people reached out through various channels. I replied to the support ticket, emphasizing the urgency and requesting priority handling—though I have no idea if that actually helps.<br>2026/04/05 15:15 UTC+8<br>GitHub still hasn’t responded. Considering it’s not even a business day, I have no idea when they’ll get to this. I’m publishing this blog post to reach a broader audience, explain the situation, and seek any possible assistance.<br>2026/04/12 17:10 UTC+8<br>Still no reply. Following GitHub’s documentation, I emailed [email protected] and...

github account support post after email

Related Articles