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CloudFlare<br>joinleaveGet help at community.cloudflare.com and support.cloudflare.com

Orange Cloud Discord: https://discord.gg/mPBE5QsHA

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An Update from Cloudflare’s Community Champions (self.CloudFlare)<br>submitted 8 hours ago * by CherryJimboComm. MVP[M] - announcement

Tl;dr: Cloudflare laid off much of their Community team and then unexpectedly disbanded the Community Champions program (Discord moderation and early feedback group), leaving the Cloudflare Discord server effectively unmoderated and without the very folks who gave years of their free time to help the community. We’ve decided to create a new unofficial home for Cloudflare users on Discord, a space run by the community, for the community: https://discord.gg/TrPNVKaagR

During the unexpected recent layoffs at Cloudflare, folks involved in leading community efforts unfortunately lost their jobs. This left us (the Community Champions) in an odd spot where we were looking after Cloudflare's own Discord server while having no direct community contacts at Cloudflare. You may have seen many of us in Discord before - we had the green names!

This week, we then received an unexpected message letting us know that, effective almost immediately, the Community Champions program was being disbanded, and our volunteer assistance in the server (moderating the place 24/7 and providing support to Cloudflare’s users) was no longer needed. No real explanation was given as to why, just that it is happening and that the decision had already been made.

The Community Champions program has operated since very early 2021, and has become a staple in Cloudflare’s developer ecosystem, support offerings, and more. Countless users are sent by Cloudflare’s own support team or via product dashboards to the Discord server every single day, and in the vast majority of cases, support for products was offered by a Community Champion purely out of joy and love for the community and Cloudflare.

This news has resulted in many active folks leaving the server already, both community and employees. Therefore, we’re announcing a new unofficial Orange Cloud Discord server, where folks can engage with the same folks who have always helped them, get support for Cloudflare products, and which will be moderated and run by humans who care. Join the server today: https://discord.gg/TrPNVKaagR

FAQ

We’ll try to keep this updated as common questions arise in the comments on this post.

What will happen with the old “official” server?

At this point, we don’t know, and it doesn’t seem that Cloudflare does either. There are currently discussions...