Guidelines for Human-AI Interaction - Microsoft Research
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Guidelines for Human-AI Interaction
Established: June 4, 2019
The Guidelines for Human-AI Interaction synthesize more than 20 years of thinking and research in human-AI interaction. Developed in a collaboration between Aether, Microsoft Research, and Office, the guidelines were validated through a rigorous, 4-step process described in the CHI 2019 paper, Guidelines for Human-AI Interaction. They recommend best practices for how AI systems should behave upon initial interaction, during regular interaction, when they’re inevitably wrong, and over time.
We hope you can use these Guidelines for Human-AI Interaction throughout your design process as you evaluate existing ideas, brainstorm new ones, and collaborate with the multiple disciplines involved in creating AI.
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Saleema Amershi
Partner Research Manager
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Daniel S. Weld
Thomas J. Cable / WRF Professor
Paul G. Allen School of Computer Science & Engineering
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Mihaela Vorvoreanu
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Adam Fourney
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Penny Collisson
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Microsoft
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Shamsi Iqbal
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Kori Inkpen
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Jaime Teevan
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Ruth Kikin-Gil
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