Why Japanese companies do so many different things

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Why Japanese companies do so many different things

David Oks

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Why Japanese companies do so many different things<br>The internal logic of the world’s strangest corporations

David Oks<br>May 18, 2026

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Photos from Lars Tunbjörk’s “Office” series<br>Consider Toto.<br>If you spend much time in American public bathrooms, or rather if you’re simply a particularly attentive patron of American public bathrooms, you’ll probably have noticed Toto’s toilets at some point or another: they’re distinguished by a quite memorable serif-font “TOTO” logo. Toto toilets aren’t quite dominant in American bathrooms, since they have healthy competition from our homegrown toilet champions American Standard and Kohler—though Toto is doing better and better as Americans start to fall in love with the bidet-toilet—but globally Toto is the world’s largest manufacturer of toilets and bidets. And in its home country of Japan, Toto is simply everywhere: 80 percent of Japanese homes contain a Toto bidet-toilet.<br>And if you’re a longtime Toto shareholder—maybe an investor with a particular interest in bathroom fixtures—this has been a wonderfully lucrative year for you. Toto’s stock is up 60 percent year to date; in just the last few weeks, it’s risen by 30 percent. Toto is doing better than ever: its net profit, in the first quarter of 2026, was up 230 percent year over year.<br>But Toto’s remarkable year doesn’t have much to do with toilets or bidets. Toto might have been founded in the 1910s to “provide a healthy and civilized way of life” through affordable toilets, and in the decades since might have become the global leader in the bathroom game. But Toto also does a lot of other things. Toto manufactures not just bidets and toilets but also bathroom tiles, prefabricated bathroom modules, faucets, modular kitchens, photocatalytic coatings for buildings, and assistive equipment for the elderly. And, most importantly, Toto has a very lucrative sideline in the fabrication of memory chips.<br>Since 1988, in a once-obscure corner of the company called the “advanced ceramics division,” Toto has been producing a very particular component called the electrostatic chuck, or the “e-chuck.” The e-chuck is a sort of high-precision ceramic plate, about the size of a steering wheel, that uses electrostatic force to hold a silicon wafer perfectly flat and thermally stable while memory chips are etched into it with bombardments of plasma. Making these components is extraordinarily difficult, since the ceramic body needs to have near-zero particle generation and be polished to submicron flatness: and this means that there are only a few companies in the world that are capable of manufacturing e-chucks reliably. Almost all of them—Shinko Electric, NGK, Toto, Kyocera, Sumitomo Osaka Cement, Niterra—are based in Japan.<br>For most of its history, the advanced ceramics division was a rounding error on Toto’s balance sheet: the money maker, as it had been since the 1910s, was the toilet and bidet business. But we’re in a new era. Demand for AI is exploding, meaning that demand for the high-bandwidth memory that AI data centers require is exploding, meaning that demand for memory chips is exploding, meaning that demand for e-chucks is exploding. And so Toto’s advanced ceramics division is suddenly the company’s largest business, generating the majority of its operating profit. Toto’s leadership, suddenly awash in AI-driven revenue, announced that they would double down by investing hundreds of millions in expanded electrostatic chuck production: the toilet company had become, quite unexpectedly, a supplier to the semiconductor supply chain.<br>The Toto story is a fun and interesting illustration of corporate diversification and how strange bets can pay off. But that type of diversification—a toilet company that also produces photocatalytic coating and high-precision components for semiconductors—isn’t really unique to Toto. Practically every company in Japan seems to do a thousand very different things.<br>Consider, for example, Kyocera, another one of the e-chuck makers. Kyocera was founded in 1959 as a producer of ceramic insulators for cathode-ray tubes; today it manufactures not only industrial ceramics but also printers, smartphones, ballpoint pens, kitchen knives, solar PV modules, lens components, industrial cutting tools, automotive camera modules, electronics components, semiconductor packaging, biocompatible tooth and joint replacements, UV-LED curing systems, LCD systems, medical products, and lab-grown gemstones. Or another e-chuck maker. Sumitomo Osaka Cement, as you might have been able to deduce from the name, produces cement and ready-mixed concrete; but it also produces optical components, measuring instruments, industrial ceramics, artificial marine reefs, cosmetics and nanoparticle materials.<br>And this degree of diversification extends to many of Japan’s most famous companies. Yamaha, for example, manufactures pianos,...

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