The IT department: Where AI goes to die
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By Invitation | Keep it unreal<br>The IT department: Where AI goes to die<br>Ethan Mollick on why employers should treat AI as what it is: weird<br>Share
Illustration: Dan Williams
Apr 1st 2026|5 min read
A SYSTEM DESIGNED to predict the most likely next word in a sentence can also write good computer code, offer strategic advice and respond with remarkable empathy to human problems. We don’t fully understand why. And yet the dominant instinct across the corporate world is to treat artificial intelligence as if it were just another piece of enterprise software: slot it into existing processes, assign it Key Performance Indicators and hand it to the IT department for management.
This article appeared in the By Invitation section of the print edition under the headline “Ethan Mollick”
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