Pluralistic: Refining humanity (05 Jun 2026) – Pluralistic: Daily links from Cory Doctorow
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Refining humanity: What our technology is shows us what we're not.
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Refining humanity (permalink)
One of the best ways to evaluate your own understanding of a subject is to attempt to explain it to someone else. Through explaining things, we discover how much of the "totally obvious" world is actually full of ambiguity, mystery and contradiction.
There's a great bit in Rowan Atkinson's historical sitcom Blackadder that illustrates this principle. In "Ink and Incapability" Blackadder and friends have accidentally burned the only copy of Samuel Johnson's original dictionary of the English language. To cover up their mistake, they decide that they will recreate the dictionary themselves. However, they founder on the first word they try to define, "A":
Blackadder: Let's start at the beginning, shall we? First: 'A.' How would you define 'A'?
Prince George: Ohh…'A' (continues this in background). Oh, I love this! I love this! Quizzies! Erm, hang on, it’s coming. Ooh, crikey, erm, oh yes, I’ve got it!
B: What?
PG: Well, it doesn’t really mean anything, does it?
B: Good. So we're well on the way, then. "'A'; impersonal pronoun; doesn't really mean anything."
I mean, what does "A" mean? The Oxford English Dictionary has more than a dozen definitions, and just the first one runs to more than 1,500 words:
https://archive.org/details/the-oxford-english-dictionary-all-volumes_202208/The%20Oxford%20English%20Dictionary%20Volume%201%20-%20A%20to%20B/page/n25/mode/2up
Now, normal life involves a lot of explaining things to other people. You have to explain your problems to customer service reps, who have to explain why they can't solve those problems to you. You need to explain to your loved ones why you want to leave your toothbrush in the shower, and they have to explain why they hate having your toothbrush in the shower. These explanation-exchanges teach you as much as they teach the person you're locked in dialog with. The reasons for leaving your toothbrush in the shower may seem totally obvious to you, and your partner's inability to understand this reveals the assumptions you've never even considered.
For the past four decades, an increasing proportion of the population have spent an increasing proportion of their lives explaining things to machines that have no assumptions or shared context: computers. What we call "programming a computer" is really "breaking down a thing that seems obvious to you into increasingly simple instructions that will be followed to the letter."
Computers are like the genies of legend, bloody-minded literalists who will do exactly what you say, in the way that is perversely furthest from what you mean. To get a computer to do anything, you must first understand it to a degree that far exceeds the understanding needed to explain something to any other human, even a small child.
To take just one example: yesterday, I was on a plane, and the seatback video started cycling through its video-on-demand offerings. All of the movie titles that began with "the" were rewritten to put "the" at the end of the title (for example, "The Sting" was written as "Sting, The"). It's obvious why the system's designer had done this: we expect to find movies whose titles begin with "The" alphabetized under their second word ("The Sting" should appear between "Star Wars" and "Story of a Love Affair"; not between "The Godfather" and "The Untouchables").
I remember when I learned this from my elementary school's teacher-librarian, when I was seven and my class got a tutorial on the school library's card catalog. The librarian explained this principle to us in a matter of minutes, as part of a longer set of instructions, and still, it stuck with me forever.
But here we are, 48 years later, and we still haven't standardized a way to get computers to grasp this foundational principle of alphabetization. Many different databases handle this, to be sure, but it's so inconsistent across so many platforms that someone at the head-end of the video distribution system that feeds American Airlines' VOD system decided, "Fuck it, I'm just gonna put the 'The' at the end of these titles."
Computers are stupid, in other words, which means that the people who program them have to have smarts enough for both of them. Unfortunately for our entire species and civilization, the software industry has...