HiI m a developer and 2nd level support engineer for many years for a Linux based appliance (the name of the product is not relevant for this post).When I started in this position, I couldn t believe how customer technical support was handled (an eternal send me the output of this command, email-cycle) so I built a script to collect diagnostic data and an interface to explode the data and share it with the team.Back then I didn t know about sosreport command (now sos) but it was very much alike.Based on this experience, I decided to build sos-vault. A secure vault to store sosreports, manage them and more importantly, analyze them with your team.I been working on this project for a while now and decided to provide it as a SaaS which has turned out to be not the best approach.I m currently working on a self-hosted open-source version based on the SaaS version.Just login with you Google account and you will find a shared sosreport for you to look at and interact with.If you have any question I m more than happy to answer to the best of my ability. Any feedback is welcome.Thank you all.