Pluralistic: The world has moved on (11 Jun 2026) – Pluralistic: Daily links from Cory Doctorow

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Today's links

The world has moved on: Notes from the enshittocene.

Hey look at this: Delights to delectate.

Object permanence: "Jpod"; Barlow v Glickman; Cyclist v bike lanes; Judge v copyright trolls; "The Uncertain Places"; Thatcher v Palin; NY v Time Warner; Banks v negative interest rates; Keeping the new web decentralized; "Prisoners' Inventions."

Upcoming appearances: LA, Menlo Park, Toronto, NYC, Philadelphia, Chicago, Edinburgh, South Bend.

Recent appearances: Where I've been.

Latest books: You keep readin' em, I'll keep writin' 'em.

Upcoming books: Like I said, I'll keep writin' 'em.

Colophon: All the rest.

The world has moved on (permalink)

Douglas Adams wrote, "Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works. Anything that's invented between when you’re 15 and 35 is new and exciting and revolutionary and you can probably get a career in it. Anything invented after you're 35 is against the natural order of things."

I think about this quote whenever I get angry at the technology around me. When I rail against the Great Enshittening, am I simply committing the sin of nostalgia ("Nostalgia is a toxic impulse" -J. Hodgman)? I am, after all, old.

I've written before how conservatives' yearning for "simpler times" is really just a wish to be a child again. The reason times seemed simpler during your childhood is that you were a child, and if your parents did their job, they shielded you from a lot of the complexity of their adulthood so you could enjoy your childhood:

https://pluralistic.net/2025/04/24/hermit-kingdom/#simpler-times

That's where the "National Customer Rage Survey" comes in. It's been surveying a panel of 1,000 representative consumers every three years for a decade, continuing a research project that started in 1976. The survey measures respondents' attitudes towards the businesses they deal with, and as of 2025, it's fair to say, customers are pissed:

https://customercaremc.com/2025-national-customer-rage-study/

We're experiencing more problems with the products and services we use. Those problems are more severe, they make us angrier, and they produce lingering stress. More and more, we are seeking revenge on the businesses that piss us off.

So it's not just me, an old man yelling at the cloud. The world is getting shittier.

The latest Customer Rage Survey inspired The Guardian's Heather Timmons to launch a new investigative series looking at how fucked up everything is. Her inaugural installment is very good, and it's drawn a massive reader response:

https://www.theguardian.com/us-news/ng-interactive/2026/jun/04/us-consumer-rage-prices-economy

I spoke with Timmons this week about the series. She told me she's been deluged with emails from readers who feel that the world is different now – and many of them cite my work on enshittification. Timmons wanted to know what advice I had for her readers. I told her that I don't think you can solve this as a consumer, because this isn't a market problem, it's a political problem, and shopping isn't politics:

https://pluralistic.net/2026/05/21/purity-culture/#stop-fucking-that-chicken

Later, Timmons forwarded one of those emails to me. It gave an eloquent and evocative account of just how rancid the vibe is these days. The writer said that when they and their spouse encounter this rot, they cite Stephen King's Dark Tower novels, quoting the oft-repeated phrase from that series: "The world has moved on."

At this point, I should warn you that the following contains some Dark Tower spoilers, so if you're planning to read a decades-old (but very good) dystopian western/science fiction crossover series, and if spoilers bug you, this might not be the essay for you.

Spoiler alert!

Still with me? OK, then.

In the Dark Tower novels, we crisscross a fallen world in which decay is all around us. The buildings are rotten, the machines have stopped working and no one knows how to fix them, babies and livestock alike are frequently born with deadly congenital defects. Much of the world has fallen into wasteland, cracked and barren. An army of wreckers, led by the demagogue John Farson (who styles himself "The Good Man") are slowly but surely conquering the land, laying waste to those few remaining outposts of civilization and conscripting the young men in the conquered lands to march on their neighbors.

It wasn't always this way. There was a time when the world was defined by hope and virtue and light, when the machines were fixed and the crops were harvested. Life wasn't golden – there were still squabbles and sorrows and even wars – but life was good.

And then the world moved on.

For reasons that no one truly understands, the normal push/pull of decay and...