Why Germany's Deutsche Bahn will face delays for many years
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The majority of German trains are either canceled or delayedImage: Frank Hoermann/SvenSimon/picture allianceAdvertisement
On Tuesday, everything at Deutsche Bahn suddenly came to a halt when a malfunction occurred during scheduled maintenance of the outdated GSM-R railway radio system.
All train services were stopped, and thousands of passengers were left stranded overnight because control centers and train drivers could no longer communicate with one another.
The extreme summer heat has brought even more trouble. With temperatures at times exceeding 40 degrees Celsius (104 Fahrenheit), tracks and switches become highly prone to faults. In recent years, air-conditioning systems on trains have also frequently failed.
As a precaution, Deutsche Bahn is already offering customers the option to cancel tickets for travel up to June 30 free of charge. This has never happened before. Yet the current problems are only the tip of the iceberg.
Deutsche Bahn: Reliable no more?<br>To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video
Only 60% of long-distance trains are on time
Anyone in a position of authority at Deutsche Bahn has long needed, above all, one quality: the ability to show humility and acknowledge mistakes.
"Deutsche Bahn is facing the greatest crisis in 30 years," said then-CEO Richard Lutz in Berlin in March 2025, taking stock of the situation. "In key areas, we are far from what we set out to achieve and what our customers expect of us."
When Lutz said this, 62% of long-distance trains were still arriving on time. Over the course of 2025, that figure fell to 60% — and even this statistic is artificially inflated. When a train is canceled, which happens often enough, it's not included in the count. Nor are trains that end their journeys prematurely, meaning they abandon their journey before reaching their final destination. A train is considered delayed once it is six minutes late.
Germany: Front-line workers face growing abuse, violence<br>To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video
After eight years at the helm of Deutsche Bahn, Lutz was replaced by Evelyn Palla as CEO last October. But the problems have not only persisted; Palla now faces even greater challenges.
By 2030, the railway aims to achieve a punctuality rate of 69–72%, rising to 80% by 2035.
"We are saying goodbye to unattainable promises," Palla said this week after a supervisory board meeting in Berlin. "We are focusing on realistic goals and facts."
The railway's largest construction project, "Stuttgart 21," is being delayed for the ninth time. The megaproject was originally scheduled for completion in 2019; it's now looking more like 2031, and costs have more than doubled.
At the Bundestag's Transport Committee on Wednesday, Palla spoke of incorrectly laid cables, an emergency power supply that cannot be approved and problems with digitalization. Other projects are also proving more difficult than expected.
Who is responsible?
To understand the reasons behind the mismanagement at Deutsche Bahn, we need to go back several decades.
After German reunification in 1990, there were two railway systems: one in the former West Germany and one in the former East. Both were state-owned operations running at a deficit. They were merged into Deutsche Bahn, which remained a state-owned company.
Initially, substantial funds were invested in individual high-speed lines intended to connect both parts of the country. However, much of the network remained at what was already an outdated state. Even today, there are sections of track across the country where rails, switches and signal boxes date back to the 19th century.
Nevertheless, Deutsche Bahn was expected to operate profitably, like a private company. A stock market listing was even planned for 2008.
Money pit: Stuttgart 21 megaproject<br>To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video
To prepare the railway group for investors, manager Hartmut Mehdorn was brought in. He imposed cost-cutting measures and focused on returns.
Under Mehdorn's leadership, Deutsche Bahn drastically reduced its workforce, including in safety-critical areas such as operations and maintenance. It sold off real estate and assets. Necessary investments in tracks, signal boxes and bridges were either eliminated entirely or reduced to a minimum, as they would have been expensive in the short term and promised no quick returns.
Instead, Mehdorn invested in what was seen as the lucrative international logistics sector. But the plan didn't work. Deutsche...