Pluralistic: Gemini is better than search because Google enshittified search (29 Jun 2026) – Pluralistic: Daily links from Cory Doctorow

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Gemini is better than search because Google enshittified search: We're All Trying To Find The Guy Who Did This.

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Gemini is better than search because Google enshittified search (permalink)

Write a critical AI book, and you become everyone's confessor for their AI sins. People in my life keep telling me about their guilty AI pleasures, in search of an explanation, absolution or condemnation:

https://us.macmillan.com/books/9780374621568/thereversecentaursguidetolifeafterai/

Their most common confession: "I only ever use Google's AI-generated search summaries these days. I no longer click those blue links beneath it, not even to verify the summary." People know that the summaries are full of "hallucinations" (that is, "defects" or "errors") but the summaries are right often enough that many people have come to rely on them, to the exclusion of actual websites, made by actual people, on the actual internet.

Everyone knows this isn't good. The reason there's a web for Google's Gemini AI to summarize is that Google – the thrice-convicted monopoly search company with a 90% market share – directs people to websites, and when you visit a website, you generate revenue for the site, which pays for its maintenance. Most commonly, you generate an "ad impression," but you might also buy a subscription, or generate an "affiliate fee" by purchasing a recommended product.

When Google strips all this away by harvesting an "answer" and displaying it at the top of the page, the bargain between Google and the open web breaks down. Google is extracting 100% of the value from the websites it summarizes, and giving nothing back in return.

This is a marked reversal from Google's founding ethos. In the old days, Google measured its success by how little time you spent on its site. The ideal Google outcome was for you to visit its page (or even better, just a search-box in your browser), type a few words, and get "ten blue links" back, the top one of which was the correct link to locate the information or resource you were seeking. The point of Google was to serve as a conduit, a trusted intermediary that neutrally adjudicated the relevance of every web page for every web user from moment to moment.

Everyone dunks on Google for its high-minded motto, "Don't be evil," but over the years, the company's mission was far more important: "Organize the world's information and make it universally accessible and useful." That was the pole star that googlers followed for the first couple decades of the company's history…until, that is, the company saturated its market and its growth stalled out.

That was when Google started to panic over its plateauing search revenue, this being an inescapable consequence of 90%+ market-share. The ensuing power struggle pitted googlers who were committed to technical excellence against the company's most ardent enshittifiers, who pointed out that by making search worse, they could increase revenues. After all, if you need to search two or three times to get the answers to your questions, that means the company can show you two or three times as many ads:

https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan

Where once Google measured its success by how quickly it could send you away from its site and out into the open internet, today's Google is a sticky-trap full of ways to keep you inside its walled garden.

A decade ago, tech had three major approaches:

I. Google's: let you do anything you want, but spy on you while you do it;

II. Apple's: strictly control what you can do, but leave you alone to do it in private; and

III. Facebook's: control everything you do, spy on you from asshole to appetite.

Today, tech is undergoing a form of carcinization, in which every company is turning into a Facebook-crab: maximally surveillant and maximally controlling.

Apple has added surveillance to its walled...