When Developing an AI Strategy, Beware the Urgency Trap

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Harvard Business Review LogoAI and machine learning<br>When Developing an AI Strategy, Beware the Urgency Trap

by David De Cremer

July 1, 2026

Illustration by Oscar Duarte

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Summary.<br>There’s a consistent pattern in failed or underperforming AI initiatives. Business leaders tend to frame AI through the lens of what they see as the most urgent problems—bottlenecks in...more<br>Leer en españolLer em português

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Despite huge investments on AI deployments, companies have seen returns remain stubbornly modest. Last summer, an MIT report found that 95% of gen AI projects fail. A recent comprehensive large-scale survey conducted by the National Bureau of Economic Research among more than 6,000 senior executives in the United States, United Kingdom, Germany, and Australia found that roughly 90% reported no measurable improvement in productivity attributable to AI cross the last three years. The problem, however, is not that AI does not work. The problem is how leaders think about it.

David De Cremer is a professor of management and technology at Northeastern University and the Dunton Family Dean of its D’Amore-McKim School of Business. His website is daviddecremer.com.

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