Pulse — AI Incident Response
AI incident response
Pulse
Watching your platform 24/7
When an incident fires, Pulse diagnoses it with Claude AI and posts the answer to Slack — with one-click resolve or escalate. Most nights, no human needs to wake up.
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Pulse · on shift
watching your website · 24/7/365
last check: 0.4s ago — all clear
last night, while your team slept
How it works
one incident, start to finish — no humans woken
01<br>Incident fires
PagerDuty triggers at 3:04 AM. Normally this is where a phone starts buzzing on a nightstand. Pulse picks it up instead — instantly, every time.
PagerDuty · triggered
INC-4187 · api-gateway
severity: high · 03:04:12 UTC
on-call: pulse (ai) → your engineers stay asleep
02<br>AI diagnoses instantly
Pulse reads your logs, metrics, and recent deploys, then uses Claude AI to work out what actually broke — root cause, not just symptoms. Median time: under a minute.
Pulse · analyzing
✓ scanned 12,400 log lines
✓ compared metrics vs. baseline
✓ correlated with deploy #4821
→ root cause found · confidence: high
03<br>Answer lands in Slack
A full diagnosis with a suggested fix, posted where your team already lives. One click resolves it. If Pulse is unsure, it escalates to a human — with all the context attached.
#incidentsSlack
Pulse app3:04 AM
Incident #4187 — api-gateway · 5xx rate at 14% on /checkout
Diagnosis
Deploy #4821 (12 min ago) introduced a null check regression in the payment validator. Errors began 90s after rollout and correlate 1:1 with the new code path.
Suggested fix
Roll back to #4820. Confidence: high.
✓ Resolve — roll back<br>Escalate to engineer
diagnosed in 38s · logs + metrics + deploy history attached
Features
everything in the box
Pricing
one plan · cheaper than one hour of downtime
Pulse · full coverage
$125/month
flat. no per-incident pricing, no seat math.
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early access
Stop waking up your engineers at 3am
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