Products - End-of-Sale and End-of-Life Announcement for the Cisco Smartlook.com - Cisco
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End-of-Sale and End-of-Life Announcement for the Cisco Smartlook.com
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Updated:April 1, 2026
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Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
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Table of Contents
Overview
End-of-life milestones
Product part numbers
For more information
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Overview
EOL15639
Cisco announces the end-of-sale and end-of-life dates for the Cisco Smartlook.com. The last day to order the affected product(s) is May 31, 2026. The last day to renew or add to an existing subscription is August 31, 2026. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
End-of-life milestones
Table 1. End-of-life milestones and dates for the Cisco Smartlook.com
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.
March 31, 2026
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
May 31, 2026
End of Change/Renewal Date<br>Subscription
The last date to Renew or Add to an existing subscription.
August 31, 2026
Last Date of Support<br>Subscription
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete.
August 31, 2027
Product part numbers
Table 2. Product part numbers affected by this announcement
End-of-Sale Product Part Number
Product Description
Migration Product Part Number
Migration Product Description
Additional Information
SMRTLK-ADJ-SUB
Cisco Smartlook Adjustment - SaaS
See Product Migration Options section for details.
Splunk Observability Cloud - RUM+DXA
SMRTLK-ADJ-USG
Cisco Smartlook Usage - SaaS
See Product Migration Options section for details.
Splunk Observability Cloud - RUM+DXA
For more information
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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