Probed — Talk to Your People

Sign in Get the app<br>Probed<br>Talk to your people. No tickets. No queue. Just you and the humans who love your thing.<br>Download for Mac Open in browser

Or get it for Windows · Linux · all downloads

Probed

Channels<br>#general<br>#feedback<br>#announcements<br>#showcase<br>#roadmap<br>Maya2:14 PM<br>just shipped the new export — feels so much smoother now

Jordan2:18 PM<br>could we get a markdown export too? would help with my notion workflow

Alex2:21 PM<br>yes — adding it now, should land next week

Message #feedback

Community Create a community around your product<br>Every question answered in public helps the next person who searches for it. That's community-driven growth: your space compounds, while a help desk just closes tickets.

They answer each other<br>Your best customers know your product inside out. They answer questions while you sleep — and every answer stays searchable for the next person who hits the same wall.

A direct line to you<br>When it really needs you, there's no bot, no ticket form, no "we've received your request." They talk to you like a person. That closeness is why they stay.

No ticket nonsense<br>Nobody wants a case number. A conversation in public beats a queue in private — one answer helps a hundred lurkers, a closed ticket helps exactly one.

Growth that compounds<br>Share one link. New customers land in a room full of happy ones, and happy customers bring their friends. The community IS the moat.

Public roadmap Feedback in. Roadmap out.<br>Ideas from your channels become a public roadmap your customers can see and vote on — on your own domain. When something ships, everyone who asked for it hears about it.

roadmap.yourapp.com<br>Planned<br>▲18<br>Team workspaces<br>from #feedback

▲11<br>Zapier triggers<br>from the anonymous inbox

In Progress<br>▲24<br>Markdown export<br>requested by Jordan

▲16<br>Mobile push polish<br>from #feedback

Complete<br>▲41<br>New export flow<br>announced in #announcements

▲17<br>Faster search<br>from #feedback

See how ideas become the roadmap — built in on every paid plan.

Pricing Start free. Grow with you.<br>Your customers never pay. Upgrade only when your community outgrows your current tier.

Monthly Yearly<br>Save 2 months with yearly 2 months free<br>Free $0 $0 forever, no card Start free Recommended Premium $19 /mo $190 /yr when you're growing Get started Business $99 /mo $990 /yr when you scale Get started Enterprise Custom Custom large communities Contact us Members 25 250 2,500 Unlimited Text + voice channels 2 text + 1 voice Unlimited Unlimited Unlimited Desktop & web apps

Ideas board & roadmap

Public roadmap

Custom roadmap domain

Feedback forms & anonymous inbox

Soundboard, badges, webhooks

Integrations (Slack, Linear, Discord)

MCP server (Claude Code & Desktop)

Built-in AI assistant

Custom roles & permissions

SSO / SAML (on request)

DPA & SLA

VIP support channel

Dedicated customer channel

Premium and Business include a 14-day free trial. Your community never pays. Cancel anytime.

FAQ Questions, answered

What is Probed? Probed is a direct-to-customer communication app. Your customers, community, and supporters join one space with channels for support, feedback, announcements, and a public roadmap — and talk to you directly instead of filing a ticket.<br>How is Probed different from Discord or Slack? Discord is built for gamers and Slack for internal teams. Probed is built for the conversation between you and the people who use your product: public spaces, a shared roadmap, feedback forms, and a direct line to you — not a support queue.<br>Is Probed free? Yes. The Free plan is $0 forever and includes 2 text channels, 1 voice channel, and up to 25 members. Paid plans start at $19/month, and your community members never pay.<br>Is there a free trial? Yes — Premium and Business start with a 14-day free trial. You won't be charged until it ends, and you can cancel anytime.<br>What platforms does Probed run on? Native desktop apps for macOS, Windows, and Linux, plus a web app you can open in any browser.<br>How do people join my space? Share a link. They sign up and they're in — no approval queues and no friction. You can also sync customers from your existing tools via webhooks and the customer API.<br>Do my customers have to pay to join? Never. Only the space owner pays. Customers and community members join free on every plan, including paid tiers.

Your customers don't want to file a ticket. They want to talk to you.<br>Desktop apps for Mac, Windows, and Linux — plus the web.<br>Download for Mac Open in browser

Or get it for Windows · Linux · all downloads

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