Pluralistic: Workplace "flexibility" isn’t (11 Jul 2026) – Pluralistic: Daily links from Cory Doctorow

Skip to content

->->->->->->->->->->->->->->->->->->->->->->->->->->->->->

Top Sources:<br>None

-->

Today's links

Workplace "flexibility" isn't: What the gig economy calls flexibility is just risk-shifting.

Hey look at this: Delights to delectate.

Object permanence: "Alanya to Alanya"; ToS are the internet's biggest lie; Soviet jokes; Fox rapists v gag orders; GBAO is the future; "Fun Family"; Sacklers get to keep the loot.

Upcoming appearances: London, Edinburgh, Sydney, Melbourne, Brighton, London, South Bend.

Recent appearances: Where I've been.

Latest books: You keep readin' em, I'll keep writin' 'em.

Upcoming books: Like I said, I'll keep writin' 'em.

Colophon: All the rest.

Workplace "flexibility" isn't (permalink)

Here's an irony: the "gig economy" is a statistical black hole. Workers, customers and regulators know very little about the most basic aspects of it: how much workers get paid, for example, or much unpaid time on the clock a worker puts in before they get a job from the app.

The reason this is ironic is that the "gig economy" is dominated by a handful of massive, data-driven firms that know the precise, up-to-the-second answer to these questions. The problem is that they won't share the data. Of course, workers and customers have the data, too, but our data is widely diffused, with each worker and each customer only representing a single, infinitesimal pixel in this massive picture.

Most of our industry-wide figures about the sector come from painstaking, expensive survey work. The expense and effort involved in conducting this analysis means that the public's understanding of the gig companies' business is fragmentary and thin.

But every now and again, we get a flashbulb glimpse of the full picture. One of those glimpses was captured by David Weil, the former labor standards boss at the US Department of Labor. In 2024, the Massachusetts Attorney General sued Uber over worker misclassification, with Weil serving as an expert witness, who was able to access the raw data on Uber's business operations.

In a new American Prospect longread called "The Dangerous Myth of Flexibility," Weil builds on the public record developed in the case to demolish the central myth of the gigwork companies: that they enter into a mutually beneficial arrangement with their workers by offering "flexibility" that lets workers "choose work that fits the rhythms of their lives, not the other way around":

https://prospect.org/2026/07/09/dangerous-myth-of-flexibility-uber-lyft-gig-economy/

This quote comes from Tony West, the Uber executive who has led the company's efforts to formalize its worker misclassification program, notably California's Prop 22, a $225m statewide campaign that overturned the state's landmark gig work standards. West is also Kamala Harris's brother-in-law, and he served as her campaign's corporate liaison, senior strategist and economic policy advisor.

On its face, West's statement sounds reasonable, and most of us have heard a version of it, possibly even from an Uber driver. But what Uber calls "flexibility" is really a way for the company to offload its operational risks onto its drivers.

Anyone who runs a business has to manage a key operational risk: staffing levels. A restaurateur who doesn't schedule enough cooks, bussers and servers might have to turn away business at the door if there's a rush. But if the restaurateur schedules too many people for a shift, they'll end up paying for those workers to stand around scrolling Tiktok.

In America, Congress and state legislatures have created a system that allows restaurateurs to transfer this risk onto their employees: the "tipped minimum wage." Federally, the minimum wage for tipped employees is only $2.13/hour, with the caveat that employees are obliged to "top up" their workers' pay if the tips from their shift don't add up to $7.25/hour. So if you work five hours and don't wait on a single table, your boss has to pay you $36.25 ($7.25/hour * 5 hours). But if you have a busy shift and you make $40 in tips, your boss only has to pay you $10.65 ($2.13 * 5 – the tipped minimum).

This is a transfer of risk from bosses to workers. The boss can schedule extra servers and offload most of their wages to diners who come through the doors. If your boss overestimates the amount of business, much of the cost of that miscalculation comes out of your paycheck.

This is quite a sweet deal for bosses. After all, servers have virtually no control over the amount of business a restaurant attracts. It's the boss, not the server, who decides where the restaurant will be, which hours it will keep, which food it will serve, how much the food costs, what advertisements to run, and where and when to run them. The boss controls the decor, staff attire and the music. They make the decisions, and workers pay the price if they decide...