Generative AI Is an Engineering Disaster - The Atlantic

Editor’s note: This work is part of AI Watchdog, The Atlantic’s ongoing investigation into the generative-AI industry.<br>As they scramble to keep their systems online, AI companies are making things expensive for the rest of us. Large language models such as ChatGPT and Claude are so resource-hungry that tech companies may be purchasing 70 percent of the world’s supply of high-end computer memory, causing a shortage. As a result, the prices of computer memory and storage are skyrocketing: Hard drives that I bought for my reporting two years ago for $350 each were $800 when I checked two weeks ago, and are now out of stock. The prices of some laptops have gone up as much as 50 percent, and low-cost computers are being hit the hardest. Affordable entry-level computers may “disappear by 2028” according to one forecast. And the memory shortage is expected to continue for years.<br>The memory is being put into data centers, which tech firms are expanding at incredible speed. They are planning to multiply total U.S.-data-center capacity by a factor of eight over the next few years. The demand for electricity at these sites is already so great that some companies are repurposing jet engines to power them.<br>The problem is not simply that AI is being deployed so widely or quickly. Other computer technologies have seen similarly massive growth without triggering such a large spike in electricity or a shortage of computer components: Video and music are now streamed around the globe, accounting for many terabytes of internet traffic daily; the smartphone boom required the manufacturing of billions of devices that are now transferring huge amounts of data; billions of household devices are also now part of the Internet of Things; and whole industries have moved their operations to cloud software, which is hosted not in the sky but in, yes, data centers.<br>Read: The $10,000 MacBook Pro is here<br>The problem with generative AI, in the industry’s own jargon, is that it does not scale. The cost of growing from, say, a thousand users to a million is a key factor that venture capitalists examine when they evaluate start-ups. They want to see that the cost of adding each new user decreases over time, so that the company can support millions of users and make increasing profits. This is achieved partly through the careful engineering of computer systems that can efficiently handle more users who want to post photos, hail Ubers, or stream music.<br>With generative AI, the work of building efficient, scalable systems has not been done. And the problem is exacerbated by the ever-larger generative-AI models, which have grown from 175 billion parameters in 2020 to more than 1 trillion today, according to independent estimates (the actual sizes of the models powering products such as Claude and ChatGPT are secret). The large in large language model should not be a selling point. But the industry’s observation that bigger models tend to outperform smaller ones has given rise to a totemic belief in “scaling laws” that suggest any problem can be solved by simply making models bigger. “Maybe with 10 gigawatts of compute, AI can figure out how to cure cancer,” OpenAI CEO Sam Altman wrote on his blog in September.<br>Yet the returns are diminishing. The bigger an AI model is, the less it improves with each added parameter, and so it must be made bigger at a faster rate just to sustain steady progress. I asked a few AI researchers whether they could name any other real-world software that scales so poorly. None of them could think of any. Even outside the world of software, it’s hard to find a comparable example, given that economy of scale is the principle that has made light bulbs, cars, and clothing so affordable. By economic and engineering measures, generative AI might be the worst technology ever deployed.<br>Read: Welcome to a multidimensional economic disaster<br>But with the massive investment behind the current bloated approach, there may not be much will to change. Ilya Sutskever, a co-founder and former chief scientist at OpenAI, said in a November interview that companies take the brute-force approach “because it gives you a very low-risk way of investing your resources.” It’s harder, he argued, to invest in research that would reengineer a product currently accruing trillion-dollar valuations. Those who suspect we are in an AI-driven bubble economy have pointed out that the profitability of these companies remains an open question, largely because of the high cost and inefficiency of the technology.<br>Efficiency is a core principle of computer science. One of the first things undergraduates learn is that writing a program that sorts a list of 50 words is easy. But if you give that program 50 million words, it will likely run out of memory or take hours to finish. Much of computer science is learning the clever coding techniques that prevent this from happening. Many of these techniques take...