The FCC’s Spam Call Proposal Is Just a Data Collection Scheme | Electronic Frontier Foundation
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EFFecting Change: If You Own It, Why Can't You Fix It? on July 23
The FCC’s Spam Call Proposal Is Just a Data Collection Scheme
DEEPLINKS BLOG
By Chao Liu and Cooper Quintin<br>June 25, 2026
The FCC’s Spam Call Proposal Is Just a Data Collection Scheme
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The Federal Communications Commission wants to require telecommunications providers to collect vast amounts of personal information from every person who wants a phone number in the name of combatting scam and spam calls. This plan will fail to combat the deluge of unwanted calls people in the United States receive every day while giving untrustworthy companies a gold mine of information that would harm everyday consumer’s privacy, access to communications, and ability to speak freely.
The requirement to provide ID and an address would completely cut off the ability to have an anonymous phone line, which would mean many people in the most precarious situations imaginable: domestic violence and human trafficking survivors, unhoused people, and children without stable homes, would not be able to gain access to a crucial lifeline. EFF, along with ACLU, has submitted comments advising the FCC to abandon this proposal entirely.
This Rule Will Not Decrease Spam Calls
Requiring phone providers to collect consumers’ information will not appreciably decrease or eliminate unwanted calls. The FCC knows this because it confesses in its own rulemaking that “the most effective way to prevent unwanted calls from reaching American consumers is by ensuring they never enter the network.” Further, the Federal Trade Commission found that “a significant proportion, if not the majority, of unwanted robocalls originate from overseas.” Collecting the personal information of everyone who wants to make a phone call will not put a dent in fraudulent calls.
What will address unwanted calls is the FCC’s STIR/SHAKEN technical standards, which already exist. While STIR/SHAKEN is not perfect, it is actually a technical solution to the problem of spam calls. And where less than 50% of American telecommunication providers have fully implemented the protocol, the FCC should put its energy toward 100% compliance to reduce the scale of unwanted calls, instead of collecting consumer’s private information.
The FCC gives away the true reason for this proposal in their own comments: this is a move to shut down the very existence of anonymous phones, aka burner phones. FCC says in their comments:
“Enhanced KYC information can assist law enforcement to more easily identify callers that use the network to perpetuate crimes by ensuring that voice providers have accurate and complete customer information. The KYC information gathered and verified would help ensure that law enforcement gets accurate information in response to subpoenas when investigating crimes. For example, can enhanced KYC rules assist law enforcement in investigating organized criminal groups that use the network to facilitate illegal activities? Can they be used to deter or detect trafficking operations that use communication networks to buy and sell illicit goods?”
Anonymous phones are not just used by people to break the law, they are also used by activists who wish to remain anonymous, privacy conscious consumers, people escaping domestic violence, people escaping human trafficking, journalists who need to reach out to confidential sources, and other people in desperate situations. Anonymous phone lines are a lifeline to many, one which this proposal would cut off without any alternative.
Mass Data Collection Makes Us All Less Safe
Mass data collection of individuals does not address unwanted calls, but it does make us all less safe online. The telecommunications industry has proven time and again that they’re poor stewards of personal information. They’ve been at the center of several large-scale data breaches in recent years and their data practices leave much to be desired.
In 2024, AT&T disclosed two large data breaches. One in which 7.6 million existing account...