AI and productivity - by Ernie Tedeschi - Stripe Economics

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AI and productivity<br>The story in the data so far (briefly)

Ernie Tedeschi<br>Jul 23, 2026

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Recent academic research is coalescing around the finding that AI tools drive real productivity gains at the worker or firm level. LLMs or AI assistants have been found to make customer service agents 14% more productive on average (Brynjolfsson et al. 2023), and writers 40% faster, with writing increasing in quality (Noy and Zhang 2023). Consultants using LLMs see a 12% increase in tasks completed and a 25% reduction in time per task (Dell’Acqua et al. 2023). Knowledge workers using AI spent two fewer hours per week on email, according to a study of 66 firms (Dillon et al. 2025). These findings are even more compelling considering that most of this research uses older generations of LLMs. It stands to reason that as models have improved and adoption has risen, these effects will become more pronounced.<br>Alongside this mounting evidence of micro productivity gains, aggregate or macro productivity in the US has accelerated. US labor productivity has grown at roughly 2.5% over the past year—a meaningful outperformance over the 1.6% annual average of the last two decades.<br>Thanks for reading Stripe Economics! Subscribe for free to receive new posts and support my work.

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It now looks highly likely that the US is in a period of high productivity growth, at least for the time being. Our Markov-switching model—a tool used by economists to judge the likelihood that an economic measure is behaving meaningfully different than before—suggests a 93% probability the US has moved into a “high” productivity period, though as the chart below shows, this alone tells us very little about how long a high-productivity regime will last.

The natural assumption might be that the boost to aggregate macroproductivity is a simple reflection of underlying microproductivity gains from AI at the worker and firm level. But in fact, while AI is likely part of the story, it’s not in the way most might think.<br>To start, there are reasons to be skeptical that even well-measured microproductivity gains are moving the needle much at the aggregate level at this point. We would expect, for example, that strong microproductivity gains would show up in estimates of total factor productivity (TFP). TFP is formally the portion of productivity growth not explained by increasing the amount of capital or labor being deployed in the economy; more informally, TFP is what economists think of as “pure” technological and efficiency growth, with the important caveat that TFP cannot be directly observed, and so must be estimated using economic models. If AI was making workers more productive at the frontier, TFP estimates should be accelerating just like overall labor productivity. But they aren’t: despite the strong headline labor productivity numbers, TFP growth has been near zero over the past year under the estimates of the San Francisco Fed.1

Our same Markov-switching model shows a less-than-20% probability the US is in a high-TFP-growth period.

Moreover, industry-level productivity gains bear little relation to AI adoption. Combining recent AI adoption rates from the Census Bureau’s Business Trends and Outlook Survey (BTOS) alongside the Chicago Fed’s quarterly industry-level labor productivity (which we extend two quarters using its methodology), there is a positive, if modest, relationship between current AI adoption as self-reported by the business and recent productivity growth (top panel in the following image). But the same sectors that have adopted AI most heavily also showed stronger productivity growth over 2016–2019, when generative AI did not exist (middle panel). Strip out those pre-existing trends, and the residual correlation between AI adoption and recent productivity growth falls to essentially zero (bottom panel).<br>Put another way: the sectors with high AI adoption were already the ones from which we’d expect stronger productivity growth given the pre-pandemic experience. That doesn’t necessarily mean AI adoption isn’t weighing on aggregate productivity at all–—high pre-pandemic productivity might have fueled desire or ability to adopt AI now—but it does mean that such a relationship isn’t clear in the sectoral data.

This raises an obvious question: if there’s evidence that AI leads to microproductivity gains on specific tasks, why wouldn’t that be associated with stronger productivity growth in aggregate? A different strand of recent research gives one possible answer: AI may speed up bounded tasks without loosening the downstream constraints that determine final output. Economists at the Bank of Korea find that generative AI adoption reduces work time by 3.8% (about 1.5 hours per week), similar magnitudes to the Dillon paper cited earlier, but they also find that these savings have essentially no relationship with realized output growth unless...