Tell HN: Our paid Claude AI subscription unavailable >1 week and no support

KellyCriterion1 pts0 comments

Dear all,our team is using a Claude AI Team plan for more than 1 year already:- we are a normal company, doing normal business, nothing critical- all our bills are paid and we can see them as paid- nontheless, the service is not available for more than one week to usQuestion:- any other idea to reach out to them than their Fin AI Chatbot at support@anthropic.com?- did anybody else had the same experience? If yes, what helped to solve it?Its really frustrating :-((especially since some people built their interal workflow around Claude, now they are somehow stuck)

paid claude week support team normal

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