We Fixed UniFi's Slow PPPoE Performance by Offloading PPPoE to a Separate Device with Half-Bridge | ArcBox<br>GitHubDiscord<br>svg]:px-2.5 h-9 rounded-full bg-accent px-5 text-primary-foreground hover:bg-accent/90">Download
[Networking]We Fixed UniFi's Slow PPPoE Performance by Offloading PPPoE to a Separate Device with Half-Bridge<br>2026-08-026 min read<br>Sukka<br>GitHub
Prologue
At ArcBox Labs, our office has a 5 Gbps PPPoE connection behind a UniFi gateway, and we could never get anywhere close to that speed, and our UDM Pro Max is beginning to struggle and even affecting operation stability:
This matches the behavior observed by many other UniFi users:
https://community.ui.com/questions/a6f24f8c-6b83-4617-ad33-b5af0b32d8dc?replyId=2808b654-e4be-4ac2-b199-09c1b1a0fbac
https://community.ui.com/questions/What-is-the-max-performance-for-PPPOE-on-UDM-Pro-With-Solution/67057f47-509e-4f8b-8edd-5dc29f380759
https://www.reddit.com/r/Ubiquiti/comments/1dto912/story_time_investigating_slow_pppoe_speeds_on/
https://forum.level1techs.com/t/unifi-and-bad-pppoe-speeds-any-solutions/224548
https://community.ui.com/questions/ETA-on-bugfix-for-UDM-Pro-bad-PPPoE-performance/9119aa98-412f-41c7-9188-a30036c2e4c2
https://www.reddit.com/r/Ubiquiti/comments/1buqkx1/max_speed_pppoe_on_udm_pro_with_10gbit_wan/
https://www.reddit.com/r/Ubiquiti/comments/1hctxjk/efg_with_pppoe_uk_testing/
The overwhelming majority of UniFi gateways, from the UDM Pro/SE/Pro Max and UXG Pro to the EFG, ship with CPUs that support neither PPPoE nor NAT hardware acceleration. As a result, whenever you put a PPPoE-based ISP connection behind one of these gateways, throughput takes a serious hit and never comes close to the rated line speed. This has been well-documented in the UniFi community:
In short, UniFi gateway PPPoE performance is pretty grim:
UDM Pro/SE : Speed test results typically land between 1200 Mbps and 1500 Mbps on PPPoE.
UDM Pro Max : Typically between 1400 Mbps and 1800 Mbps on PPPoE.
EFG : Typically between 1400 Mbps and 2400 Mbps on PPPoE.
UCG Fiber : Thanks to the MediaTek Filogic 880 SoC, which does include PPPoE hardware acceleration, speed tests can exceed 5000 Mbps on PPPoE.
PPPoE
PPPoE (Point-to-Point Protocol over Ethernet) is a network protocol that encapsulates PPP (Point-to-Point Protocol) frames inside Ethernet frames; ISPs use it to authenticate and bill broadband users. While PPPoE does add an extra 6-byte PPPoE header and 2-byte PPP protocol header between the Ethernet frame and the IP packet, those 8 bytes of overhead are negligible. The real reason PPPoE kills performance is the protocol itself.
Under a PPPoE-based connection, the router has to add a PPPoE header to every outgoing packet and strip a PPPoE header off every incoming packet. At the packet rates a router sees, this requires either a lot of CPU power or a purpose-built hardware acceleration circuit (ASIC).
For routers without PPPoE hardware acceleration, it gets worse: virtually all PPPoE implementations are single-threaded. Even with a multi-core CPU, PPPoE encap/decap typically runs on a single core. While pfSense's if_pppoe implements its own NIC-independent RSS (Receive Side Scaling) and the Linux kernel's pppoe module supports RPS/XPS, these only help when there are multiple PPPoE sessions. For a single PPPoE session (i.e. a single broadband connection dialed once) — which is the common case — processing is still pinned to one CPU core.
As of this writing (April 2026), only a handful of UniFi gateways, like the UCG Fiber with its MediaTek Filogic 880, have PPPoE hardware acceleration baked into their SoC. And ironically, the higher-end the UniFi gateway, the less likely its OEM platform is to include PPPoE acceleration: the EFG, for example, uses Marvell's OCTEON TX2 Infrastructure series, which has no such support.
Since most UniFi gateways use OEM platforms that lack PPPoE hardware acceleration, no amount of firmware work can fix the PPPoE performance problem at its root. And given UniFi's well-known engineering quality, even the software-side PPPoE optimizations that are possible have been left on the table.
External PPPoE Half-Bridge Acceleration
Even in 2026, a huge number of ISPs still rely on PPPoE, including Bell Canada, AT&T Fiber, and Xfinity in the US, along with the vast majority of ISPs in Europe, Asia, and China. If the UniFi gateway can't deliver enough PPPoE performance on its own, we can hand the PPPoE dialing to a dedicated device instead. That device dials PPPoE, obtains an IP address (e.g. a public IPv4), strips that IP from the PPPoE virtual interface (e.g. ppp0), and hands it down to the UniFi gateway via DHCP. The UniFi gateway gets a public IPv4 via DHCP without carrying any of the PPPoE CPU load, and is free to focus on routing, IDS/IPS, and NAT:
PPPoE session Hand out public IPv4<br>ISP [PPPoE Offloading via OpenWrt] ========================> [UniFi Gateway]<br>Do not own public IPv4 Own public IPv4 from DHCP...