Interactional Expertise | The Compendium of Interdisciplinarity
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People who have deep knowledge of a discipline, but who can’t contribute to the work of the discipline, are called interactional experts. Interactional experts have enough knowledge in a domain to converse intelligently with the experts working in that field. Interactional experts have enough knowledge that experts in the discipline often can’t tell that interactional experts are not experts in their discipline. However, despite being knowledgeable, an interactional expert doesn’t participate directly in the work of a discipline. Interactional experts are important because they can provide disciplines a valuable outside perspective, by questioning assumptions that a novice wouldn’t be aware of but that experts may take for granted. It is important to clarify interactional expertise because when people refer to “experts”, they are usually referring to contributory experts, who contribute directly to the work of their discipline.
Source: Collins & Evans
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