Hall of Shame: Documented Anti-Consumer Practices | FULU Foundation

Hall of Shame: Documented Anti-Consumer Practices<br>What Nintendo, Sony, HP, Bambu Lab, Roku, Whoop, and Samsung still control after you have paid.<br>Read the entries

FULU documents anti-consumer practices here, one company at a time. Each entry condenses a consumerrights.wiki article down to what the company did and what it costs the person who paid. The wiki keeps the long version, firmware versions and court filings included, and every entry links back to it.

Every entry links to the full consumerrights.wiki article and to the original Instagram post. You don't need an Instagram account to read any of it.

The entries

Jul 27, 2026<br>Nintendo reserved the right to kill your Switch 2<br>The Switch 2 User Agreement lets Nintendo render the console permanently unusable.

Read the entry

Jul 20, 2026<br>Sony: your purchased movies are actually a long-term rental<br>Sony deletes movies people paid for from PlayStation libraries, and its terms of service say a purchase transfers no ownership.

Read the entry

Jul 13, 2026<br>HP: your printer rejects ink it doesn't approve of<br>HP printers run firmware called Dynamic Security that blocks cheaper third-party ink and toner and ties each cartridge to the first printer it's installed in.

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Jul 06, 2026<br>Bambu Lab: a firmware update locked owners out of their own 3D printers<br>A Bambu Lab printer now needs the company's permission to print.

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Jun 29, 2026<br>Roku: a TV that tracks what you watch, then sells you ads<br>Roku's TVs collect what you watch for targeted ads, and Roku tested video ads that play before you can reach the home screen.

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Jun 22, 2026<br>Whoop: a fitness wristband that stops delivering your data if you stop paying<br>Whoop's fitness wristband won't sync your data without an active paid membership, and there's no button to remove a stored payment method.

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Jun 15, 2026<br>Samsung: ads pushed onto Family Hub refrigerator screens after purchase<br>Samsung began showing ads on Family Hub refrigerator screens through a September 2025 software update, months after saying it had no plans for them.

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Why this is a law problem

Most of these entries involve a digital lock guarding copyrighted software, and a lock like that sits under Section 1201 of the DMCA, 17 U.S.C. 1201. Subsection 1201(a)(1) makes it unlawful to bypass a lock that controls access to a copyrighted work, even when no copyright is infringed. Subsections 1201(a)(2) and 1201(b)(1) separately ban making or distributing the tools that do the bypassing.

Every three years the Librarian of Congress can exempt narrow classes of uses from the first ban. An exemption expires after three years and has to be re-argued, and the rulemaking has no authority over the tool bans, so a granted exemption still leaves no lawful supplier for the means to use it. FULU exists to reform or revoke this statute.

Every entry lands on the same argument: you paid for it, and the seller still decides what you get to do with it. Most of the locks in these entries guard copyrighted software, and 17 U.S.C. 1201(a)(1) makes bypassing such a lock unlawful even when no copyright is infringed. FULU's mission is to reform or revoke that statute, and its campaigns are where that work happens. These entries show what the law protects in practice.

If you want this law changed, donations fund the work. FULU is a 501(c)(4). Donations to FULU are not tax-deductible, which is the tradeoff for being able to lobby without a limit.

Nothing on these pages says any company named here violated Section 1201. FULU is not a law firm, and this is not legal advice.

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